Privacy Policy

Privacy Policy

Circle of Indigenous Nations Society (COINS)

At the Circle of Indigenous Nations Society (COINS), we’re dedicated to providing exceptional service to our users. This includes respecting your privacy through our compliance with this privacy policy (“Policy”) which outlines the types of information we may collect, use, disclose, and retain on the coinations.net website (“Website”). This Policy outlines the principles and practices we follow when protecting our clients’ personal information.

Our commitment to privacy also involves ensuring that our user’s’ personal information is accurate, confidential, and secure. This includes the option to access and correct any personal information stored on the Website.

Scope of this Policy

This Policy applies to COINS and its subsidiaries, along with any service providers collecting, using, or disclosing personal information on behalf of COINS. By using the Website, you acknowledge that you have read, understood, and agree to the terms of this Policy.

Table of Contents

  1. Collecting Personal Information
  2. Consent
  3. Using and Disclosing Personal Information
  4. Retaining Personal Information
  5. Ensuring Accuracy of Personal Information
  6. Securing Personal Information
  7. Providing Clients Access to Personal Information
  8. Questions and Complaints

1 – Collecting Personal Information

Anyone may access the Website without providing any information that would identify an individual, however some features on the Website may require personal information.

We may collect personal information from a user when they interact with the Website, including but not limited to: Name, email address, phone number, and any other information provided when a form or other form of communication is filled out.

If the purpose is not clear, we will communicate the reasons why a user’s personal information is being collected.

Common reasons why we may collect personal information include:

  • To verify identity
  • Contact information
  • To deliver requested products and services
  • For payment purposes

By using the Website, the user consents to the collection, use, and disclosure of personal information as outlined in this Policy. If the user does not agree with any of the terms of this Policy, we recommend that the user does not use the Website.

3 – Using and Disclosing Personal Information

We will use or disclose a user’s personal information where necessary to fulfill the purposes identified at the time of collection, or for a purpose reasonably related to those purposes.

We may use a user’s personal information to better provide services through the Website, or to communicate with a user about the products and services detailed on the Website. We may also use this information to improve the Website and user experience.

We may disclose personal information to third-party service providers who help us operate the Website or provide the user with a service.

4 – Retaining Personal Information

We will retain a user’s personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

5 – Ensuring Accuracy of Personal Information

We take reasonable steps to ensure that a user’s personal information is accurate, complete, and up to date. If a user wants to update their personal information, they may contact us to amend any errors.

6 – Securing Personal Information

We take reasonable precautions to protect a user’s personal information from unauthorized access, use, disclosure, alteration, or destruction. 

We use a variety of security measures to ensure the confidentiality of personal information.

We ensure the appropriate security measures are followed when destroying clients’ personal information.

We will continually review and update our security policies as technology changes to ensure the security of personal information.

7 – Providing Clients Access to Personal Information

A user has the right to access their personal information, subject to certain legal restrictions. If a user wants to access their personal information, they may contact us.

In the same request, a user may contact us about how their personal information has been used and to whom it was disclosed.

We will provide the user with the requested information within 30 business days, or provide notice of an extension where additional time is required to fulfill the request.

If a request is refused in full or in part, we will notify the user explaining why the request was refused.

8 – Questions and Complaints

If a user has any questions or concerns about this Policy or our practices around how we handle personal information, they may contact us. We will make every effort to address any concerns.

If a user believes their personal information has not been handled in accordance with this Policy, they may contact us and we will investigate the complaint and take the appropriate actions.